Terms and Conditions of Use

Published on August 19, 2026

Use of the website https://pinamia.fr/ (hereinafter the “Site") implies full and unconditional acceptance of the terms and conditions of use described below. These Terms of Use are subject to change or amendment at any time; users of the Site are therefore encouraged to review them regularly.

This website is normally accessible to users at all times. However, the website may decide to temporarily suspend access for technical maintenance, in which case it will make every effort to notify users in advance of the dates and times of such maintenance.

The website is updated regularly by https://pinamia.fr/responsable. Similarly, the Terms of Use may be modified at any time; they are nevertheless binding on the user, who is encouraged to review them as often as possible to stay informed.

1 – Owner

This website, accessible at the following address: https://pinamia.fr/ (hereinafter the “Site"), is the property of SARL COQUILLETTE (hereinafter “SARL COQUILLETTE").

  • Legal name of the business: SARL COQUILLETTE
  • Trade name: PINA MIA NEW TRATTORIA
  • Registered office address: 790 RTE DE NÎMES 34170 CASTELNAU-LE-LEZ
  • SIRET: 10411724700023
  • Intra-Community VAT number: FR16104117247
  • Business Activity (NAF or APE Code): 7010Z—Headquarters Activities
  • Legal Form: SARL
  • RCS: 104117247
  • Share capital: €20,000
  • Name of the legal representative: Nicolas Ribeiro, acting as Manager
  • Name of the person responsible for publication: Cros Louise
  • Name of the Data Protection Officer (DPO): Cros Louise

To contact us:

2 – Design

This website, accessible at https://pinamia.fr/, is designed and developed by Diadao Productive, a Limited Liability Company (SARL) with capital of 100,000.00 euros, registered with the Montpellier Trade and Companies Register under number 443 748 397 00041, with an intra-Community VAT number FR34443748397, and whose registered office is located at Zone Ecoparc – 625 Avenue de la Saladelle, 34130 Saint-Aunès, France.

Diadao is a digital and marketing agency dedicated to the hospitality and tourism industries (hotels, restaurants, spas, and tourism operators). The website’s creative director is Mr. Serge Bija, who is also the founder of Diadao.

To contact them:

3 – Web Host

The website, accessible at https://pinamia.fr/, is hosted by o2switch, a simplified joint-stock company (SAS) with a capital of 100,000.00 euros, registered in the Clermont-Ferrand Trade and Companies Register under number 510 909 807 00032, with its registered office located at Chemin des Pardiaux, 63000 Clermont-Ferrand, France.

To contact them:

  • Address: Chemin des Pardiaux, 63000 Clermont-Ferrand, France
  • Phone: 04 44 44 60 40
  • Website:https://www.o2switch.fr

4 – Website Content and Intellectual Property

The Site and its components may contain confidential information or information protected by intellectual property laws or any other applicable laws.

Unless otherwise specified, the Site’s content, general structure, text, images (whether animated or not), and sounds are the exclusive property of SARL COQUILLETTE. Users are prohibited from copying, modifying, creating derivative works, assembling, decompiling, assigning, sublicensing, or transferring, in any manner whatsoever, any element of the Site or its Content, except for personal use.

Any total or partial reproduction of this Site and its Content, by any means whatsoever, without the express prior authorization of SARL COQUILLETTE is prohibited and would constitute an infringement punishable under the Intellectual Property Code.

Credits

Text: N/A

Photos: Pina mia

5 – License to Use the Site’s Content

By simply accessing the Site, the user acknowledges that SARL COQUILLETTE grants a license to use the Site’s Content, strictly limited to the following mandatory conditions:

This license is granted on a non-exclusive and non-transferable basis. The right of use granted to the user/visitor is personal and private: in other words, any reproduction of the Site’s content on any medium whatsoever for collective or professional use—even internally within the company—is prohibited. The same applies to any electronic transmission of this content, even on a company intranet or extranet.

The right of use includes only the authorization to view the website and its content. This use includes only the authorization to reproduce the content for storage purposes for display on a single computer screen and to make a single copy for backup purposes or for printing on paper. Any other use is subject to the express prior authorization of SARL COQUILLETTE. Violation of these provisions subjects the offender and all responsible parties to the criminal and civil penalties provided for by French law.

6 – Contractual Limitations Regarding Technical Data

The Site uses WordPress CMS technology (PHP, HTML, JavaScript, CSS).

The Site shall not be held liable for any property damage resulting from the use of the Site. Furthermore, the Site user agrees to access the Site using up-to-date hardware that is free of viruses and a latest-generation web browser.

The Site is hosted by a service provider, O2Switch, within the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).

The goal is to provide a service that ensures the highest level of accessibility. The hosting provider guarantees service continuity 24 hours a day, every day of the year. However, the hosting provider reserves the right to interrupt the hosting service for the shortest possible period, particularly for maintenance purposes, to improve its infrastructure, in the event of infrastructure failure, or if the services generate traffic deemed abnormal.

SARL COQUILLETTE shall not be held liable in the event of a malfunction of the Internet, telephone lines, or computer equipment, particularly due to network congestion preventing access to the server.

7 – Data Protection Law

SARL COQUILLETTE, with a capital of €20,000, registered with the Trade and Companies Register under number 104117247 (registration number 10411724700023), is responsible for processing the data collected on the Site. The person responsible for collecting this data is Cros Louis, in his capacity as Manager.

The data collected and stored for online orders is hosted by QSM (publisher of FoxOrders), a simplified joint-stock company (SAS) with a capital of 1,000.00 euros, registered with the Béziers Trade and Companies Register under number 979 653 425, whose principal place of business is located at 36 Quai Saint-Martin, 34300 Agde.

QSM is a company that provides an IT solution for online ordering and the management of takeout and delivery sales for restaurants.

To contact them:

  • Address: 36 Quai Saint-Martin, 34300 Agde
  • Phone: 04 67 01 01 01
  • Email: contact@foxorders.com
  • Website: https://foxorders.com

Users are informed that, in accordance with Article 32 of the amended French Data Protection Act of January 6, 1978, and the General Data Protection Regulation (GDPR: No. 2016-679)

The information provided through the forms on the Website is necessary to respond to the user’s request and is intended for the departments responsible for handling the request for follow-up purposes. Information collected on this Site via the form(s) will be retained for 36 months for occasional visitors and for 36 months for customers of SARL COQUILLETTE. At the end of these periods, personal data will be deleted or anonymized.

In accordance with the provisions of Articles 39 and 40 of the amended French Data Protection Act of January 6, 1978, and the General Data Protection Regulation (GDPR: No. 2016-679), users have the right to access, correct, update, and delete information concerning them, which they may exercise by contacting Cros Louis via email at contact@pinamia.fr, or by mail at 790 RTE DE NÎMES 34170 CASTELNAU-LE-LEZ, specifying in the subject line of the email or letter “Rights Regarding the Protection of Your Privacy" and attaching a copy of a valid form of identification. The Site also provides a form that allows you to exercise your rights. Simply click on the following link: https://pinamia.fr/formulaire-rgpd

You also have the right to provide instructions regarding the handling of your data after your death.

In accordance with the provisions of Article 38 of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR: No. 2016-679). Users may also object, on legitimate grounds, to the processing of their data without cause and at no cost to them, as well as to the use of their data for commercial marketing purposes.

Users of the Site are required to comply with the provisions of the French Data Protection Act of January 6, 1978, as amended, and the General Data Protection Regulation (GDPR: No. 2016-679), the violation of which is punishable by criminal penalties. In particular, they must refrain from any collection or misuse of the personally identifiable information to which they have access and, more generally, from any act likely to infringe upon the privacy or reputation of individuals.

8 – Data Security

The Site does not store any order data. Data related to online orders is hosted by the platform provider mentioned in Article 9.

9 – Online Ordering and Payment

The Site does not allow users to place orders directly. When a user wishes to place an order, they are redirected to the online ordering platform accessible at https://pinamia.foxorders.fr, operated by QSM, a SAS (simplified joint-stock company) with a capital of 1,000.00 euros, registered with the Béziers Trade and Companies Register under number 979 653 425, whose registered office is located at 36 Quai Saint-Martin, 34300 Agde.

To contact them: Address: 36 Quai Saint-Martin, 34300 Agde Phone: 04 67 01 01 01 Email: contact@foxorders.com Website: https://foxorders.com

This platform is a separate site from the Website. Once redirected, the user’s browsing is governed by the terms and conditions and privacy policy specific to this platform, which the user is responsible for reviewing.

The sales contract is entered into on this platform between the user and SARL COQUILLETTE, which remains the sole seller of the products offered and solely responsible for their preparation and delivery.

The personal data required to process the order—including identity, contact information, order details, and payment information—is collected directly by the platform and not by the Site. No order data passes through the Site.

Payment is processed by the platform or by the payment service provider it designates. SARL COQUILLETTE does not have access to any complete banking information.

10 – Cookies

When accessing the Site, a cookie may be automatically installed and temporarily stored on the user’s browser or hard drive.

A cookie is a block of data that does not identify users but is used to record information about their browsing activity in order to facilitate use of the Site (such as the pages viewed, the date and time of the visit, etc.). The information collected on this site will be retained for a period of 36 months. You can configure your browser to be notified of the presence of cookies and, if desired, to reject them, as described at the following address : https://www.cnil.fr/fr/cookies-et-autres-traceurs.

Users have the right to access, delete, and modify personal data collected through cookies under the conditions set forth above. Users have the right to object to the storage of cookies by adjusting their browser settings. However, doing so will result in the deletion of all cookies used by the browser, including those used by other websites, which may lead to the alteration or loss of certain settings or information. For more information, please see our Cookie Policy.

The operating company invites you to visit the CNIL website at the following address: CNIL Website,CNIL’s advice on managing cookies in your browser.

11 – Trademarks

Any trademarks of SARL COQUILLETTE that may appear on the Site are the exclusive property of SARL COQUILLETTE. Any reproduction, in whole or in part, of these trademarks without the express authorization of SARL COQUILLETTE is therefore prohibited.

12 – Hyperlinks & Backlinks

SARL COQUILLETTE shall not be held liable for any hyperlinks included on this Site that direct users to other resources on the Internet. Users of the Site may not create a hyperlink to this Site without the express prior authorization of SARL COQUILLETTE.

Upon receiving express prior authorization from SARL COQUILLETTE, the hyperlink https://pinamia.fr/ must be accompanied by a brief and precise descriptive text informing the user of the purpose and exact nature of SARL COQUILLETTE’s business. The link must be visible and may appear in the “Partners" section of your website. To obtain express prior authorization from SARL COQUILLETTE, please contact us by email at contact@pinamia.fr, or by mail at 790 RTE DE NÎMES, 34170 CASTELNAU-LE-LEZ, specifying “Hyperlinks" in the subject line of the email or letter and including the URL of your website and the location of the link to https://pinamia.fr/.

13 – Authorization to Reproduce Content

For any information or request to reproduce content appearing on the Site (text, graphics, illustrations, animated or static images, and sounds), regardless of the medium, users are invited to submit their request via email to contact@pinamia.fr, specifying “Authorization to Reproduce" in the subject line and attaching the portion of the content you wish to reproduce along with the context of this request.

14 – Privacy & Out-of-Court Resolution of Consumer Disputes

SARL COQUILLETTE makes every effort to ensure that the information published on the Site is accurate and up-to-date. The information contained on the Site is not contractually binding and is subject to change without notice; SARL COQUILLETTE reserves the right to modify the Site’s content and these General Terms of Use at any time and without notice. These changes are binding on you, and we recommend that you regularly visit the Site to review the current Terms of Use. However, SARL COQUILLETTE cannot guarantee the accuracy, precision, or completeness of the content available on the Site and encourages users to contact SARL COQUILLETTE directly.

SARL COQUILLETTE respects your privacy and is committed to protecting it. This statement is intended to inform you of our privacy policy and practices, as well as the choices you can make regarding how your information is collected online and how it is used. The website and our activities are governed by French law. In the event of a dispute arising from your use of our website, the French courts shall have exclusive jurisdiction. For more information, please see our Privacy Policy.

In accordance with the provisions of Articles L. 612-1 et seq. of the French Consumer Code, any consumer has the right to seek the assistance of a consumer mediator, free of charge, for the amicable resolution of a dispute with a business, that is, in this specific case, SARL COQUILLETTE. To this end, SARL COQUILLETTE guarantees consumers effective access to a consumer mediation mechanism. The procedures for implementing the mediation process are specified by a decree of the Council of State.

To facilitate access to mediation and in accordance with legal obligations, SARL COQUILLETTE designates the following mediator as the point of contact for the resolution of consumer disputes:

Tourism and Travel Mediator (MTV) Website for filing a complaint with the mediator: https://www.mtv.travel/saisir-le-mediateur/

Consumers may directly refer unresolved disputes with SARL COQUILLETTE to the Tourism and Travel Mediator by following the instructions and procedures outlined on the website listed above. The request for mediation must be made within a reasonable time after submitting a written complaint to SARL COQUILLETTE.

Please note that mediation is a voluntary process and is not binding on either party. It does not replace traditional legal remedies should mediation fail.

Right of Withdrawal:

Pursuant to the provisions of Article L 221-28 of the French Consumer Code, the lodging services offered on the Site by the Hotel are not subject to the right of withdrawal. Consequently, services ordered on the Site are exclusively subject to the cancellation and modification terms set forth in these General Terms and Conditions, and the Customer may not invoke the right of withdrawal.

Bloctel Opt-Out List:

The Bloctel opt-out list allows you to register for free on an official list to indicate that you do not wish to receive telemarketing calls: https://www.bloctel.gouv.fr/

15 – Changes to the Site and the General Terms and Conditions of Use

SARL COQUILLETTE makes every effort to ensure that the information published on the Site is accurate and up to date. The information contained on the Site is not contractually binding, and SARL COQUILLETTE reserves the right to modify, at any time and without notice, the content of the Site as well as these Terms of Use. These changes are binding on you, and we recommend that you regularly visit the Site to review the current Terms of Use. However, SARL COQUILLETTE cannot guarantee the accuracy, precision, or completeness of the content available on the Site and encourages users to contact SARL COQUILLETTE directly.

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